| Pricing and Billing |
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| Do I have to pay sales tax? |
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You only have to pay sales tax if your shipping address is in the state of New York and New Jersey. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact Tuff Rhino Customer Service for further assistance. |
| What are my payment choices? |
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During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
Tuff Rhino is proud to announce that we accept the following payment methods: Visa, MasterCard, American Express, and Discover. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). |
| Why is there a $25 minimum order? |
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A $25 minimum order purchase was established to reduce overhead costs and to provide our customers discount prices. Please call customer service with any exception requsts @866-922-4488. |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |
