Tuff Rhino offers a 30 day money-back guarantee on all products.
If you would like to return an item, please contact us within 30 days for return instructions. Returns will not be accepted without a return authorization number (R.A.N.) being issued prior. To acquire a (R.A.N.) please email Tuff Rhino Customer Service.
Please refer to the specific manufacturer for specific product warranty details.
Returned items in "new unused boxed" condition will be credited back for the full purchase amount in the form of store credit or if you wish to recieve credit to your credit card then you will be charged a 25% restocking fee. Shipping fees are non-refundable. Products that have been used or are otherwise not in original condition or packaging can not be refunded or exchanged as we do not sell used merchandise. We do not accept returns on international orders.
LOGO ORDERS MAY NOT BE RETURNED OR REFUNDED.
- Simply email Tuff Rhino Customer Service with RAN in the subject line.
- TuffRhino.com will get a Return authorization Number (RAN) from the manufacturer and email it to you. Please note that this RAN must be clearly marked on all packages.
- Place a NEW ORDER at TuffRhino.com with the size and color you would like.